About Us
How we are
How we are
El Maya is a large Mexican restaurant founded in the city of Frostburg, Maryland. El Maya adapts to the preferences of its customers because it offers a variety of delicious Mexican dishes and drinks with unique flavors at affordable prices and provides a pleasant, family-oriented space for residents and visitors, which is ideal for community, enjoyment and nightly entertainment. El Maya can be visited at any time and clients can feel comfortable bringing their family and friends.
El Maya represents the culture that built the first cities of what would become Mexico, and its located in precisely one of the original thirteen colonies that made up the United States: Maryland, the cradle of great historical events in the country, like the origin of the first national road. In addition, the city of Frostburg is a historic site due to its past and architecture. Therefore, El Maya symbolizes the integration of Mexican heritage and the historical and cultural legacy of the city, the state and America.
Behind the Name
One of the founders came up with this name. He thought it was an original name, different from the ideas that are usually associated with Mexican restaurants in the area. El Maya is called that way precisely because of Mexico’s Mayan culture, which symbolizes the beginnings of Mexico, the country where the three founders come from, and their heritage.
In addition, this name represents other countries’ cultures, such as El Salvador, Honduras and Guatemala. The owners identify with this name, which they relate to the Mexican pyramids, a legacy of the Mayan civilization.
History
The three founders and owners of El Maya are experts in the administration and operation of Mexican restaurants. They have many years of experience in the sector, working to support and improve the restaurants in which they work. For this reason, they agreed that it was time to establish their own restaurant by trusting their skills and knowing that without risks, there is no reward. So, the three joined their efforts to start it and make a dream come true. They decided to open El Maya.
Mission
To offer customers a spacious, pleasant and comfortable space, where they can gather and enjoy with their family and friends, get away from their everyday environment and transport themselves to the world of Mexican culture with it’s authentic, delicious and fresh food and drinks. The quality of the menu is clear not just in the taste and price-serving size ratio, but also in the excellent service.
Vision
To be the best and most successful Mexican restaurant in Maryland and be named the largest, most recognized and most patronized restaurant in the Western part of the state. El Maya can achieve those goals through its excellent reputation, established through a wide network of customers that grows every day thanks to the quality of its facilities, food and service.
Our corporate values
Employee professionalism:
Which is reflected through punctuality; respect for established rules, schedules and uniforms; the commitment to keeping the facilities tidy and clean; and teamwork, which fosters camaraderie in favor of the sustained growth of the restaurant.
Innovation:
To find new promotion, advertising and sales strategies that allow maintaining and improving the restaurant’s sales, as well as to promote the adaptations that must be made to the restaurant’s services to adjust to the customers’ needs and the market, which change over time.
Committed customer service:
To retain and increase the number of customers, El Maya works to maintain a pleasant and available space to meet customer needs through friendly conversations, dishes focused on customer preferences, guaranteed flavor and freshness of the ingredients, and quality food and service. All our operations happen in such a way that customers will want to recommend El Maya to other people.